Privacy Policy for COMETSORA
Effective Date: March 31, 2025
At COMETSORA, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://cometsora.xyz/) and interact with our products and services. By accessing our website, placing an order, or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website, including:
Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
Payment Information: Credit card details and billing information.
Usage Data: Information about how you use our website, such as browsing activity, search queries, and preferences.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and improve user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Order Processing: To process and fulfill your orders, including shipping and billing.
Customer Support: To respond to inquiries, resolve issues, and provide support related to products or services.
Marketing: To send promotional emails, newsletters, and offers, which you can opt-out of at any time.
Website Improvement: To analyze user behavior, enhance the functionality of the website, and improve your experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.
3. Sharing Your Information
We may share your personal information in the following situations:
Service Providers: We may share your information with third-party companies that assist in operating our website, processing payments, or fulfilling orders (e.g., shipping carriers, payment processors).
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your information, we cannot ensure its absolute security.
5. Your Rights
You have the right to:
Access and Update Your Information: You can review, correct, or update your personal information by logging into your account or contacting us.
Opt-Out of Marketing Communications: You can unsubscribe from marketing emails or promotional communications at any time by following the instructions in the emails or contacting us directly.
Request Deletion of Your Information: You may request the deletion of your personal data, subject to applicable legal retention requirements.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can control your cookie settings through your browser, but disabling cookies may impact your ability to use certain website features.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we encourage you to review them. COMETSORA is not responsible for the content or privacy practices of third-party websites.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected such information, please contact us, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
COMETSORA
3183 Green Avenue, California, Oakland, United States
Phone: 510-835-6224
Email: contact@cometsora.xyz
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting COMETSORA with your pet food needs!